Privacy Policy

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1. General Information

 

We take privacy as seriously as you do. So, we created this Privacy Policy to inform you about how we collect, use and store data personally related to you ("Personal Information"). This Privacy Policy covers the MusicPad app, as well as the website Many Sound Worlds. It also covers our relationship with suppliers and business partners. Any information, personal or not, we collect serves the purpose of providing and improving our service as well as providing support.

We will ensure to only process and share your Personal Information in accordance with applicable data protection law, especially the EU General Data Protection Regulation ("GDPR").

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​2. Definitions

 

Personal Information is data which relate to a specific identifiable person.

Non-personal Information is data that does not relate to a specific person. We may combine personal and non-personal information, in which case we will treat this bundle of information as Personal Information for as long as it remains combined.

Service Partners are entities different to Many Sound Worlds that provide services to Many Sound Worlds, e.g. that contribute to the functioning and improvement of the MusicPad app or the website.

 

3. Many Sound Worlds Website

 

Traffic Analysis

For traffic analysis we process the following information of website visitors:

- IP address

- Date and time of the request

- Title of the page being viewed (Page Title)

- URL of the page being viewed (Page URL)

- URL of the page that was viewed prior to the current page (Referrer URL)

- Screen resolution being used

- Time in local user’s timezone

- Files that were clicked and downloaded (Download)

- Links to an outside domain that were clicked (Outlink)

- Pages generation time (the time it takes for webpages to be generated by the webserver and then downloaded by the user: Page speed)

- Location of the user: country, region, city, approximate latitude and longitude (Geolocation)

- Main Language of the browser being used (Accept-Language header)

- User Agent of the browser being used (User-Agent header).

 

To process this information we internally use Wix.com tools for analyzing data. All Personal Information, including the IP address, is anonymized before storing. As we only use this data for statistical analysis and website improvement, we do not combine it with other data or information.

 

Server-Log-Files

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

4. MusicPad App

 

App Launch and Run

In the course of the launch and run of the app we do not collect any Personal Information.

 

Diagnostic Reports

At times we will ask you to provide diagnostic information or crash logs to help us troubleshoot an issue or crash. When you submit a crash log, the crash log and any additional information you provide, are stored by our Service Partner Dropbox, Inc., 1800 Owens St, San Francisco, CA 94158, United States.

 

Beta Test

If you decide to become a beta tester for our app, we store your email address to send you occasional beta newsletters. We also share your email address with Apple Inc. to add you to the TestFlight beta test program.

 

5. Transactional and Support Emails

 

For the purpose of enabling our services and providing technical support for our website and our apps, and our web service we collect and store your email address, as well as any additional information that is included in the support requests. In order to properly deal with incoming support requests, we will use the submitted information (email address) to contact you in order to help you with your request.

As our transactional email service provider as well as our email server provider, we have commissioned Apple’s iCloud+ service. Your data is processed within the EEA.

Your data is processed in order to enter or fulfill our contractual obligations with you (Art. 6 para. 1 letter b GDPR). Transactional emails will be stored for 13 months after the corresponding transaction. Support emails will usually be stored for a maximum of 2 years.

 

6. Newsletter

 

If you would like to receive our newsletter, we require an email address. We will use it to verify that you are the owner of the email address provided and that you agree to receive our newsletter. We use this address exclusively to send you our newsletter.

We use the double-opt-in procedure to ensure that newsletters are sent in a consent manner. After registration, the user receives a confirmation email to confirm. The address is only actively included in the distribution list if the registration is confirmed. You can revoke this consent at any time via the unsubscribe link that is part of every email.

As a newsletter software provider, we have commissioned Wix.com to whom we disclose the information needed to send out the newsletter.
Your data will be processed based on your consent (Art. 6 para 1 letter a GDPR) and deleted as soon as you unsubscribe to our newsletter.

 

7. Our Service Partners

 

• Wix.com, Germany

• Dropbox, Inc. , USA

• Apple Inc., USA

 

8. Children

 

We do not knowingly collect Personal Information from children under the age of 16. In case we learn that we have collected Personal Information of a child under the age of 16, we will delete that information as quickly as possible.

 

9. Your rights with respect to data processing

 

We would furthermore like to inform you that you have the right, at all times, to request information concerning which of your data is processed by us (see Art. 15 GDPR for details), the right to have your data corrected or deleted (see Art. 16 GDPR for details), the right to restrict the processing of your data (see Art. 18 GDPR for details), the right to object to the processing of your data (see Art. 21 GDPR for details), and the right to data portability (see Art. 20 GDPR for details).

If we process your data on the basis of your consent, you have the right to withdraw your consent at any time by sending a request via email to info@manysoundworlds.com. Your withdrawal of consent will not affect the lawfulness of the data processing that was conducted prior to the withdrawal (Art. 7 para. 3 GDPR).

 

10. Policy Changes

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We may update this privacy policy from time to time, in which case we will post a notice on our website. It is your responsibility to make yourself familiar with the latest version of this policy.

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​11. Contact Information

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Juan Verdaguer - Music 

(a.k.a. Many Sound Worlds)
info@manysoundworlds.com
VAT NL002461129B56
KvK 34353732

 

Last updated: December 26th, 2022